Terms & Conditions

Terms and Conditions

Welcome to Aurelia Stone! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively referred to as the "Services"). You agree to be bound by these Terms by accessing or using our Services. If you do not agree, please refrain from using our Services.

1. General Information

1.1 About Us

Aurelia Stone is a jewelry e-commerce platform offering ethically sourced and sustainable jewelry products. Our website provides a variety of services, including browsing and purchasing items.

1.2 Modifications

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services indicates your acceptance of the revised Terms.

2. Eligibility

By using our Services, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.

3. Accounts

3.1 Account Creation

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

3.2 Account Termination

We reserve the right to suspend or terminate your account for violations of these Terms or any illegal activity.

4. Products and Pricing

4.1 Product Descriptions

We aim to ensure product descriptions and images are accurate; however, slight variations may occur. Colors and appearances may differ depending on your device.

4.2 Pricing

All prices are listed in the currency displayed on our website. We reserve the right to adjust prices at any time without prior notice.

5. Orders and Payments

5.1 Placing Orders

By placing an order, you confirm that the information you provide is accurate and complete. Acceptance of an order is at our discretion.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as specified on our website. All payments must be made at the time of purchase.

5.3 Order Cancellation

Orders may be canceled or modified before shipment. Once shipped, cancellations or changes are no longer possible.

6. Shipping and Delivery

6.1 Shipping Policy

We ship to select locations. Estimated delivery times and costs are provided during checkout.

6.2 Risk of Loss

Once the product is delivered to the shipping address provided, the risk of loss transfers to the customer.

7. Returns and Refunds

7.1 Return Policy

Products may be returned within 14 days of delivery if they are in unused and original condition. Custom or engraved items are not eligible for returns.

7.2 Refunds

Refunds will be processed after inspection of the returned item. Refunds are issued to the original payment method.

8. Intellectual Property

All content on our website, including text, images, and trademarks, is the intellectual property of Aurelia Stone. Unauthorized use is prohibited.

9. User Conduct

You agree not to engage in activities that:
- Violate any applicable laws.
- Infringe on the intellectual property rights of others.
- Disrupt or harm our Services.

10. Limitation of Liability

Aurelia Stone is not liable for:
- Indirect or consequential damages.
- Losses resulting from unauthorized access to your account.
- Delays or failures due to factors beyond our control.

11. Indemnification

You agree to indemnify and hold Aurelia Stone harmless from any claims, damages, or expenses arising from your use of our Services.

12. Governing Law

These Terms are governed by the laws of HongKong, without regard to conflict of law principles.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Aurelia Stone Customer Service
Email: support@aureliastone.com  
Phone: [Your Phone Number]  
Address: [Your Business Address]

Thank you for choosing Aurelia Stone. We hope you enjoy our products and Services!